Salzburg
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Contact Information

Office Size and Structure
History of the Office
Aims/Activities
Evalutions/Publications

CONTACT INFORMATION
Name of Office (In National Language) Kinder&JugendAnwaltschaft für Salzburg
Name of Office (In English) Ombudsoffice for Children and Youth for Salzburg
Postal Address Kinder&JugendAnwaltschaft für Salzburg
5020 Salzburg
Strubergasse 4
Visiting Address see above
Telephone (+43) 662 1708, (+43) 662 430550, (+43) 662 8042-3031, (+43) 662 8042-3032
Fax (+43) 662 430590
Email address kija@salzburg.co.at
WWW www.salzburg.com/kija
Title of Ombudsman Kinder&JugendAnwaltschaft für Salzburg (Leiter)
Name of Ombudsman Mag. Paul Arzt
Name of contact person for ENOC Gabriela Benzoni
OFFICE SIZE AND STRUCTURE
Number of staff members 4
List of staff members and functions
Gabriela Benzoni
Andrea Holz-Dahrenstaedt
Barbara Prömer
Isabella Kern
psychologist/psychotherapist
lawyer
psychologist/psychotherapist
secretary
Summary of annual Budget
Administrative: (including staff, bureau etc.)
Public relations
Projects
ca. $US400,000

ca. $US40,000
ca. $US40,000
Principal sources of funding Ca. $US5,000-10,000 donors, sponsors, partners
HISTORY OF THE OFFICE
Date the office was established December 1st, 1993
Initiator of the Ombudsman office
The Jugendwohlfahrtsgesetz 1989 "opened the door" and the Legislature of the State of Salzburg passed the Jugendwohlfahrtsordnung 1992 with the legal foundation for the office
Steps Involved in establishing office
JWO 1992, Assessment Centre June 1993, further 3 months to find an appropriate property and establish the office (furniture, computer technology etc.)
Major changes in structure, focus and activities
A staff of 5 persons was reached in March 1994. Now we are down to 4 ½ due to personnel resources cuts in our administration. Individual cases brought to us increased from 592 (1994) to 1124 (1999).   Special focus was put on subjects such as: sexual abuse, immigrant youth, handicapped children, participation in politics and in communities, foster children, and adapting national law to the UN Convention on the Rights of the Child.
Legislation establishing the office
"(1) The State Government shall establish an Office of the Ombudsperson for Children and Youth. It shall consist of the Ombudsperson for Children and Youth, who shall head the office, and the required number of staff.

(2) The State Government shall appoint the Ombudsperson for Children and Youth for a term of five years in a procedure involving open application and a public hearig of the candidates by the Youth Welfare Board. The Board shall inform the State Government about the result of the hearing and may submit proposals regarding the appointment. The appointment of Ombudspersons for Children and Youth shall be announced in the Salzburger Landes-Zeitung.

(3) Only persons with appropriate training and practical experience meeting the requirements established in collaboration with the Youth Welfare Board shall be eligible for the position of the Ombudsman for Children and Youth. He/she must not pursue activities which are incompatible with the obligations of the position or are likely to create the impression of partiality.

(4) (Constitutional Provision) The Ombudsperson for Children and Youth shall not be subject to any interference in his/her work. His/her subordinate staff shall be exclusively bound by his/her instructions.

(5) The State shall provide the Office of the Ombudsperson for Children and Youth with the means required for the proper and effective performance of its work. The Ombudsperson shall have the right to be consulted in the selection of the office’s staff.

(6) The tenure of the Ombudsperson for Children and Youth shall end when his/her renunciation becomes effective of by premature termination. The appointment shallbe revoked if the requirements for appointment were not met or no longer exist. The revocation shall be announced in the Salzburger Landes-Zeitung.

Terms of reference or Mission Statement
Tasks and Powers of the Office of the Ombudsperson for Children and Youth

(1) It is the task of the Office of the Ombudsperson for Children and Youth to represent the rights and interests of minors and their families. In this function the Office of the Ombudsperson for Children and Youth shall in particular:

(a) advise and support minors, parents, legal guardians and legal representatives in all matters related to the situation of the minor and the functions of the parents or legal guardians;

(b) assist and advise in case of disagreement and disputes regarding the care and education of minors between the children and adolescents concerned and parents, legal guardians as well as public and private youth welfare institutions;

(c) file complaints with courts, administrative agencies, and other institutions in the interest of minors;

(d) represent youth welfare concerns in public;

(e) promote the cooperation of youth welfare institutions with the respective branches of science

(f) collaborate with the Youth Welfare Board;

(g) collaborate in reviewing pertinent bills and draft regulations.

The tasks specified in (a) to (c) above shall be carried out in collaboration with the respective counselling services, with the aim of reaching amicable solutions.

(2) The Office of the Ombudsperson for Children and Youth shall submit an annual report on its activities and experiences to the State Government. This report may also contain conclusions and recommendations. If the Ombudsperson identified shortcomings in State agencies, other bodies controlled by the State or private youth welfare institutions, the State Government shall submit the respective parts of the report to the agency concerned for an opinion. The State Government shall submit the annual report to the Youth Welfare Board and to the State Parliament.

(3) The Office of the Ombudsperson for Children and Youth has the following powers:

(a) It is entitled to demand the status of a party in administrative proceedings (Section 8 General Law on Administrative Procedures) based on this law, on the Daycare Law of Salzburg, or on the basis of State regulations in the following matters, to the extent necessary for fulfilling its functions:

· the establishment and substantial alteration of buildings predominantly used or to be used by a large number of children or adolescents, e.g. homes for children and youth;

· the establishment or expansion of private kindergartens;

· the establishment, operation or substantial alteration of hospitals.

(b) It is entitled to demand access to files and being summoned to take part in hearings in all other administrative proceedings to be carried out under State Law and concerning the interests of children and adolescents, to the extent necessary for fulfilling its functions;

(c) It is entitled to demand access to all data, information and documents of State and local administrations which do not concern a particular administrative proceeding and whose consultation and evaluation are necessary for fulfilling its functions;

(d) It is entitled to approach all governmental units with regard to recommendations for child-adequate practices and suggestions to improve the general situation and development of children and adolescents.

State and local agencies, as well as private youth welfare institutions are obliged to comply with the advice given to them by the Office of the Ombudsperson for Children and Youth within a period of eight weeks or to explain in writing why they decided not to follow the recommendations.

(4) All State and local agencies are obliged to provide support necessary for carrying out its work to the Office of the Ombudsperson for Children and Youth and to give it the required information.

The Office of the Ombudsperson for Children and Youth is absolved from the duty to report an offence according to Section 84 of the Code on Criminal Procedure committed by minors, parents or legal guardians, if the report would endanger the success of its work in the respective individual case, and provided prosecution is not in the obvious interest of the public.

AIMS AND CURRENT ACTIVITIES
Action with Children
Direct consultations with individual children
Telephone hotline
Community meetings with groups of children
Internet or other computer technology
School visits, Celebration of the International Day of the Child
Activities Office undertakes
Influencing policy development at national level
Influencing policy development at state/provincial level
Influencing policy development at local/community level
Data collection on children
Monitoring the impact of laws/policies on children
Monitoring the implementation of the Convention on the Rights of the Child
Individual casework
Education/awareness raising on children’s rights
Training of professionals or other groups on children’s rights
Training of professionals or other groups on prevention of maltreatment and sexual abuse
Areas of greatest experience
The justice system
Social Services
Principle themes of the current year
Non -Discrimination
Child participation
Protection from harmful information
Sexual exploitation
Children in institutions
Disabled children
Education
Juvenile justice
Refugee children
Children involved in controversial custody and visiting rights conflicts
Children involved in family conflicts
Children in foster care
Problems of independence
EVALUATIONS/STUDIES

see www.salzberg.com/kija

 

Last edited by Barneombudet March 30, 2001
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