| CONTACT INFORMATION |
| Name of Office (In
National Language) |
Kinder&JugendAnwaltschaft für
Salzburg |
| Name of Office (In
English) |
Ombudsoffice for Children and
Youth for Salzburg |
| Postal Address |
Kinder&JugendAnwaltschaft für
Salzburg
5020 Salzburg
Strubergasse 4 |
| Visiting Address |
see above |
| Telephone |
(+43) 662 1708, (+43) 662 430550,
(+43) 662 8042-3031, (+43) 662 8042-3032 |
| Fax |
(+43) 662 430590 |
| Email address |
kija@salzburg.co.at |
| WWW |
www.salzburg.com/kija |
| Title of Ombudsman |
Kinder&JugendAnwaltschaft für
Salzburg (Leiter) |
| Name of Ombudsman |
Mag. Paul Arzt |
| Name of contact
person for ENOC |
Gabriela Benzoni |
| OFFICE SIZE AND STRUCTURE |
| Number of staff members |
4 |
| List of staff
members and functions |
Gabriela Benzoni
Andrea Holz-Dahrenstaedt
Barbara Prömer
Isabella Kern |
psychologist/psychotherapist
lawyer
psychologist/psychotherapist
secretary |
| Summary of annual
Budget |
Administrative: (including staff,
bureau etc.)
Public relations
Projects |
ca. $US400,000
ca. $US40,000
ca. $US40,000 |
| Principal sources
of funding |
Ca. $US5,000-10,000
donors, sponsors, partners |
| HISTORY OF THE OFFICE |
| Date the office was established |
December 1st,
1993 |
| Initiator of the
Ombudsman office |
| The Jugendwohlfahrtsgesetz
1989 "opened the door" and the Legislature of the State of Salzburg passed the Jugendwohlfahrtsordnung
1992 with the legal foundation for the office |
| Steps Involved in
establishing office |
| JWO 1992, Assessment
Centre June 1993, further 3 months to find an appropriate property and establish the
office (furniture, computer technology etc.) |
| Major changes in
structure, focus and activities |
| A staff of 5 persons
was reached in March 1994. Now we are down to 4 ½ due to personnel resources cuts in our
administration. Individual cases brought to us increased from 592 (1994) to 1124 (1999).
Special focus was put on subjects such as: sexual abuse, immigrant youth,
handicapped children, participation in politics and in communities, foster children, and
adapting national law to the UN Convention on the Rights of the Child. |
| Legislation
establishing the office |
| "(1) The State
Government shall establish an Office of the Ombudsperson for Children and Youth. It shall
consist of the Ombudsperson for Children and Youth, who shall head the office, and the
required number of staff. (2) The State Government shall appoint the Ombudsperson for
Children and Youth for a term of five years in a procedure involving open application and
a public hearig of the candidates by the Youth Welfare Board. The Board shall inform the
State Government about the result of the hearing and may submit proposals regarding the
appointment. The appointment of Ombudspersons for Children and Youth shall be announced in
the Salzburger Landes-Zeitung.
(3) Only persons with appropriate training and practical experience meeting the
requirements established in collaboration with the Youth Welfare Board shall be eligible
for the position of the Ombudsman for Children and Youth. He/she must not pursue
activities which are incompatible with the obligations of the position or are likely to
create the impression of partiality.
(4) (Constitutional Provision) The Ombudsperson for Children and Youth shall not
be subject to any interference in his/her work. His/her subordinate staff shall be
exclusively bound by his/her instructions.
(5) The State shall provide the Office of the Ombudsperson for Children and Youth with
the means required for the proper and effective performance of its work. The Ombudsperson
shall have the right to be consulted in the selection of the offices staff.
(6) The tenure of the Ombudsperson for Children and Youth shall end when his/her
renunciation becomes effective of by premature termination. The appointment shallbe
revoked if the requirements for appointment were not met or no longer exist. The
revocation shall be announced in the Salzburger Landes-Zeitung. |
| Terms of reference
or Mission Statement |
| Tasks and Powers of
the Office of the Ombudsperson for Children and Youth (1) It is the task of the Office
of the Ombudsperson for Children and Youth to represent the rights and interests of minors
and their families. In this function the Office of the Ombudsperson for Children and Youth
shall in particular:
(a) advise and support minors, parents, legal guardians and legal representatives in
all matters related to the situation of the minor and the functions of the parents or
legal guardians;
(b) assist and advise in case of disagreement and disputes regarding the care and
education of minors between the children and adolescents concerned and parents, legal
guardians as well as public and private youth welfare institutions;
(c) file complaints with courts, administrative agencies, and other institutions in the
interest of minors;
(d) represent youth welfare concerns in public;
(e) promote the cooperation of youth welfare institutions with the respective branches
of science
(f) collaborate with the Youth Welfare Board;
(g) collaborate in reviewing pertinent bills and draft regulations.
The tasks specified in (a) to (c) above shall be carried out in collaboration with the
respective counselling services, with the aim of reaching amicable solutions.
(2) The Office of the Ombudsperson for Children and Youth shall submit an annual report
on its activities and experiences to the State Government. This report may also contain
conclusions and recommendations. If the Ombudsperson identified shortcomings in State
agencies, other bodies controlled by the State or private youth welfare institutions, the
State Government shall submit the respective parts of the report to the agency concerned
for an opinion. The State Government shall submit the annual report to the Youth Welfare
Board and to the State Parliament.
(3) The Office of the Ombudsperson for Children and Youth has the following powers:
(a) It is entitled to demand the status of a party in administrative proceedings
(Section 8 General Law on Administrative Procedures) based on this law, on the Daycare Law
of Salzburg, or on the basis of State regulations in the following matters, to the extent
necessary for fulfilling its functions:
· the establishment and substantial alteration of buildings predominantly used or to
be used by a large number of children or adolescents, e.g. homes for children and youth;
· the establishment or expansion of private kindergartens;
· the establishment, operation or substantial alteration of hospitals.
(b) It is entitled to demand access to files and being summoned to take part in
hearings in all other administrative proceedings to be carried out under State Law and
concerning the interests of children and adolescents, to the extent necessary for
fulfilling its functions;
(c) It is entitled to demand access to all data, information and documents of State and
local administrations which do not concern a particular administrative proceeding and
whose consultation and evaluation are necessary for fulfilling its functions;
(d) It is entitled to approach all governmental units with regard to recommendations
for child-adequate practices and suggestions to improve the general situation and
development of children and adolescents.
State and local agencies, as well as private youth welfare institutions are obliged to
comply with the advice given to them by the Office of the Ombudsperson for Children and
Youth within a period of eight weeks or to explain in writing why they decided not to
follow the recommendations.
(4) All State and local agencies are obliged to provide support necessary for carrying
out its work to the Office of the Ombudsperson for Children and Youth and to give it the
required information.
The Office of the Ombudsperson for Children and Youth is absolved from the duty to
report an offence according to Section 84 of the Code on Criminal Procedure committed by
minors, parents or legal guardians, if the report would endanger the success of its work
in the respective individual case, and provided prosecution is not in the obvious interest
of the public. |
| AIMS AND CURRENT ACTIVITIES |
| Action with
Children |
 | Direct consultations with individual children |
 | Telephone hotline |
 | Community meetings with groups of children |
 | Internet or other computer technology |
 | School visits, Celebration of the International Day of the Child |
|
| Activities Office
undertakes |
 | Influencing policy development at national level |
 | Influencing policy development at state/provincial level |
 | Influencing policy development at local/community level |
 | Data collection on children |
 | Monitoring the impact of laws/policies on children |
 | Monitoring the implementation of the Convention on the Rights of the
Child |
 | Individual casework |
 | Education/awareness raising on childrens rights |
 | Training of professionals or other groups on childrens rights |
 | Training of professionals or other groups on prevention of maltreatment
and sexual abuse |
|
| Areas of greatest
experience |
 | The justice system |
 | Social Services |
|
| Principle themes of
the current year |
 | Non -Discrimination |
 | Child participation |
 | Protection from harmful information |
 | Sexual exploitation |
 | Children in institutions |
 | Disabled children |
 | Education |
 | Juvenile justice |
 | Refugee children |
 | Children involved in controversial custody and visiting rights conflicts |
 | Children involved in family conflicts |
 | Children in foster care |
 | Problems of independence |
|
| EVALUATIONS/STUDIES |