Activities 2001-2002
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Thórhildur Líndal

 

ENOC’S ANNUAL MEETING

BRUSSELS,  2 – 4 OCTOBER 2002

 

The Office of the Ombudsman for Children in Iceland

As has been the case for the past several years, the Office of the Ombudsman for Children in Iceland is staffed by a full-time specialist and a part-time (85%) office manager, in addition to myself, the Ombudsman for Children. Repeated requests for increased funding to the Office have not gotten the desired result; thus it has not been possible to hire additional employees, though the need is acute. The number of cases handled by the Office has, on the other hand, increased steadily and considerably, particularly in the form of written requests for assistance that are received via e-mail. The very nature of such written requests makes them more time-consuming to answer than are telephone requests, which generally can be handled with verbal instruction. Children usually make contact with the Office by e-mail. 

Written requests reached a new high of 172 in the year 2001. In comparison, written requests totalled 120 in the year 2000 and 41 in 1998. The number of requests originating abroad doubled between 2000 and 2001. 

The number of verbal/telephone requests – approximately 1000 per year – has remained roughly constant in recent years. The most common scenario is that a person or referring organisation will make contact with the Office in the wake of family problems such as separation or divorce. Issues relating to school are also numerous; i.e., regarding ostracism and/or persecution (often referred to as bullying), special education for children with special needs, school bus service, and in-school meals. Issues centring on the need for improvement in the area of child protection and welfare are common as well, such as the rights of both foster children and children dwelling in publicly subsidised treatment homes. Matters relating to the health care system, including children’s mental health, have also increased in number. 

As has always been the case, our experience is that the requests directed to the Office concern individual children. Though the Ombudsman for Children does not have the authority to deal with disputes between individuals, the Office makes a supreme effort to give advice and instruction to all those who seek it. Moreover, many of these individual cases have a certain general applicability in one way or another, and the fact remains that numerous issues that I have addressed publicly were originally brought to my attention as personal matters relating to individual children. 

The Office’s Chief Projects for the Year 2002: 

ü      Annual report for the year 2001

The annual report on my work for the year 2001 has recently been issued. This report receives wide-spread circulation and is addressed to the Prime Minister, with whom I then meet to discuss the year’s events, the progress made, and the things that need to be accomplished or improved. At the outset, I decided that the annual report should be detailed and thorough, as I believed that this would strengthen the foundations of the Office. The annual report has always received a great deal of attention in the press, and many of the subjects addressed therein have awakened both curiosity and general interest in children’s issues on the part of the public. 

ü      Advisory classes

I have actively sought out collaboration with children in the middle years of primary school – that is,  10- to 12-year-olds – and have asked a group of children of this age to be my advisors concerning various issues. This experimental project is scheduled to begin next month and is to last through the end of the current school year. The teachers of these so-called advisory classes will be important liaisons between myself and the students and will, among other things, act as intermediaries by relaying my questions to the classes. No questions will be asked about delicate personal problems that the children might have; the emphasis will instead be on general issues concerning their attitudes toward various aspects of their lives and environment; for example, about school and recreational activities. This project is one of several methods that I am using in order to promote publicly the provisions of Article 12 of the United Nations Convention on the Rights of the Child. 

ü      Youth NetParliament – the Ombudsman for Children’s 2001 youth assembly

During the 1999-2000 school year, I launched an experimental project called NetParliament – the Ombudsman for Children’s youth assembly. As the name implies, this Parliament takes place on the Internet, and it involves the participation of 63 representatives (thus the number of representatives is the same as the number of members of Althing, the Icelandic Parliament, and the geographical distribution of representatives is the same as that in the Althing). It was decided to hold another NetParliament in the year 2001. This was accomplished and the Parliament structured in a similar way, except that the age of the representatives was 16-18 (representatives at the first NetParliament were aged 12-15). Weekly Internet meetings were held in October 2001, and the Parliament’s work took place in five committees that were selected at the beginning of the Assembly. Discussions took place in closed Internet chat rooms. The conclusions drawn by the Parliament were delivered to the Minister of Education, Science, and Culture at the NetParliament’s final session, which was a public meeting open to members of the press. Since the close of the NetParliament, the Office of the Ombudsman for Children has done extensive work to publicise the conclusions of the Assembly. Parties whose interests include children’s issues – i.e., representatives of Government ministries, institutions, and non-governmental organisations – were sent letters inviting them to meet with me and discuss children’s issues, including the problems pointed out by the NetParliament’s representatives and the possible ways in which to solve them. I have monitored the development of these issues closely, as I consider it of paramount importance that children and youth rest assured that their opinions are listened to – that their opinions matter. Various positive trends have developed as a result of my involvement in the issues thus brought to the surface. 

ü      Song dedicated to Icelandic youth

The NetParliament’s final session was also the forum for the premiere of a new song composed by a well-known Icelandic musician who wrote the song at my request and dedicated it to Icelandic youth. A compact disc containing this song has been distributed to all of the NetParliament representatives, among other recipients. The song is performed by an 18-year-old young woman and bears the title Pray for Peace. The text is available in English translation. 

ü       SafeChat – collaborative project

During the fall of 2001, I participated in a collaborative project along with representatives of the Reykjavík City Police, the National Commissioner of the Icelandic Police, the Reykjavík educational authorities, and others, concerning security in Internet chat rooms. The vastly increased use and ownership of personal computers in Iceland has simultaneously increased children’s access to computers and the Internet, with the inevitable result that children are more vulnerable to exposure to Websites that are not intended for children or are grossly inappropriate for them. As has often come to light in the press, the danger lurks especially in Internet chat rooms. For this reason, it was considered timely to prepare a poster and brochure that draw public attention to the obvious dangers that can accompany the use of chat rooms. The poster points out various things that children should always have in mind when they use chat rooms, including the necessity to avoid giving out personal information about themselves before an adult has determined the identity of the other party to the conversation. The poster has been distributed to all of the primary schools in the country, as well as to other recipients. 

ü      18-Year Guarantee – collaborative project

A group of individuals who work for various youth support organisations in Iceland approached me with the desire to collaborate on the publication of an advertisement. The objective of this advertisement was, first and foremost, to awaken parents to the necessity to think seriously about their 18-year responsibility toward their children. The advertisement, which appeared on the Reykjavík city buses and elsewhere, contained the slogan 18-Year Guarantee – Consideration, Respect, and Guidance Includedand appeared in two forms: with a photograph of an infant and with a photograph of a 16-year-old. 

ü      Promotional and educational work

When I assumed the position of Iceland’s first Ombudsman for Children in the beginning of 1995, one of my first projects was the preparation and publication of a pair of informational pamphlets on the activities and scope of this new office – one of the pamphlets was intended for adults, and the other was written for my clients, Iceland’s children under the age of 18. These brochures have been distributed annually to the various organisations and institutions attended by children and have been systematically sent to all of the schools in the country. In some cases, I have followed up by visiting the schools. This past summer, I visited several pre-schools in order to familiarise myself with the conditions of the children there and to tell the children about the Office of the Ombudsman for Children. Thereafter, I visited several youth recreation centres and decided, upon consideration of the pointers that the young people gave me during those visits, to modify my methods of publicising the Office. The result of the new publicity effort is a colourful poster that makes reference to the role of the Ombudsman for Children. The poster shows a flower that must be protected in order for it to grow and flourish; the sun, which gives care in the form of light and warmth; and a rainbow, where dreams can become a reality. The original picture was the work of a 10-year-old girl, and the poster will be distributed at the end of this month. 

ü      The right of children to the protection of privacy, cf. Article 16 of the  United Nations Convention on the Rights of Children, and the right to confidentiality on the part of public employees

Next month, I will present a public report that I have had prepared on the above topics, as I am convinced that children’s rights to privacy and confidentiality are not well enough protected in Icelandic legislation. 

ü      Comments on the Child Protection Bill and the draft of a Bill in Respect of Children

Work on the comprehensive re-evaluation of these two important laws has been underway in recent months. The new Child Protection Act entered into force on June 1, 2002. I submitted a detailed discussion of the Child Protection Bill in 2001 after having presented my comments during the early stages of the Bill’s preparation. Numerous innovations that are found in the new legislation are based, at least in part, on my comments and requests; for example, the change that allows a child aged 15 or older to be a party to a child protection case. The re-evaluation of the Law in Respect of Children is still in progress, and I have submitted detailed comments on the draft of the new Bill to the legislative committee in question. It is expected that the Bill in Respect of Children will be presented at the Parliamentary session this fall. 

ü      Comments made by the Ombudsman for Children to the United Nations Committee on the Rights of the Child

Last month, I had the opportunity to send a report to the United Nations Committee on the Rights of the Child upon the occasion of the Committee’s consideration of Iceland’s Second Periodic Report on the Implementation of the United Nations Convention on the Rights of the Child. In this report, I make several comments about the implementation of the Convention in Iceland. Among my concerns is my conviction that the dissemination of information on the content of the Convention is both too little and too diffuse, that far too many Icelandic children and adults have little or no awareness of the content of the Convention. Moreover, I consider that the implementation of various Acts of Parliament is not consistent with the statutes currently in force and is therefore inconsistent with the provisions of the Convention. In some instances, I consider the provisions of the law to provide children with inadequate protection of their rights; i.e., in cases involving domestic violence and the use of coercive measures in treatment homes.

 

Last edited by Barneombudet November 12, 2002
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