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Austrian Report
for the Annual Meeting of ENOC
Brussels, 2-4 of October 2002

Introduction

By way of introduction, the “ombudsoffices” of the nine Austrian federal provinces (states) have determined that there are indeed good approaches for improving the living situation of children and youth in Austria, but these are based first and foremost on self-initiative and involvement by NGOs and private individuals. As a result of diverse saving measures by the federal government and state governments, an intensification of the general social situation is perceivable. This also has an effect on the whereabouts of Austrian children and youth, whereby austerity measures are also effected, among other things in the training and education system, and in the framework of the youth welfare services sphere (through a slow down and/or stoppage of the necessary expansion of social services such as crisis centres for children and youth, suitable residential housing, and many other things).

In the past two years it has become clear that the current federal government is more and more frequently foregoing the opinion and inclusion of experts in matters of legal changes which also concern children and youth. In particular, an intensified collaboration with and integration of non-governmental organisations in the implementation of the UN “Committee on the Rights of the Child” (CRC) is more than ever necessary for this reason!

In deference to the concluding observations pertaining to the Committee on Rights of the Child: Austria 07/05/99; CRC /C/15/Add.98., criticism must be rendered that there still isn’t any government agency – neither on the federal level nor on the state level – which has a clear mission for the co-ordination and monitoring of the implementation of the UN Children’s Rights convention. Furthermore, we endorse the committee’s demand to implement measures which ensure effective co-ordination and monitoring of activities at all levels (federal, state and communities) which are in connection with the implementation of the agreement.

A)      Topics which move us 

1)       Family Reunion

In Styria, more and more incidents have been disclosed in which foreign children and youth have been fetched later in the course of family reunion by their hardly known or absolutely unknown parents who have lived in Austria for many years. As a consequence of various attendant circumstances (new/strange stepmother/father, new/strange stepbrothers and stepsisters, cramped living situation, foreign culture, and much more), living together turned out to be so difficult that the father/mother decided to send the children – against their will – back to their home country. Attempts to enable a further stay in Austria failed – not the least on account of the few youth welfare service support possibilities.

2)       Unaccompanied juvenile refugees

The situation with regard to unaccompanied juvenile refugees in Austria is still unsatisfactory. Because there are still ca. 1000 juvenile refugees per year living under sickening circumstances – in idleness, uncertainty, fear, resignation, speechlessness, and above all in isolation. Neither school attendance nor a meaningful activity, neither a daily structure nor adequate juvenile accommodations are provided. The federal government (Interior Ministry) and the states (youth welfare agencies) have been arguing out their jurisdictional dispute on the backs of these “especially in-need-of-protection” youngsters for over 10 years; i.e., the existing concepts pertaining to an integration of these juveniles as defined by human rights precepts are not being implemented. Of course, clearing agencies for "initial assimilation and initial support of juvenile refugees" have been established in the meantime; however, their continued existence has not been clarified. Negotiations pertaining to the jurisdiction for the umF between the federal government and the states have faltered at the civil servant level in June 2002 on account of the cost factor. Unfortunately, a speedy agreement cannot be anticipated at present.

Juveniles are still occasionally being taken into custody prior to expulsion, age determinations are being made by means of carpal X-rays, juveniles are accommodated in very remote locations, and juveniles must endure asylum proceedings which are contrary to human rights precepts.

This means that the unsatisfactory condition persists, and thus the right of juvenile refugees to special protection and assistance through the contracting states (UN-CRC Art. 10, 22, 39, among others) is by no means guaranteed.

3)       Involvement of children and youth in topics which concern them

In some cities, municipalities, schools, youth centres, holiday programmes, ... involvement of children and youth is being fostered and expanded in exemplary fashion. On the whole, this trend is only being developed very slowly, because “having to much say” (involvement and participation) is actually not desired in Austria.

Voting age reduction at the municipal level from 18 to 16 years

Nevertheless, the voting age in the federal states of Carinthia and Styria has been reduced at the municipal level from 18 to 16 years.

On 17 March 2002 juveniles in a very small Styrian municipality were called upon for voting. Fortunately, turnout reached nearly 100 %. Unfortunately, this can only be seen as representative, because the mobilisation of juveniles is easier in small townships than in cities. Now that the initiative has emerged from the political sphere, in the future we anticipate perceptible measures with regard to the young voting segment. Otherwise the political sphere will lose yet another portion of their credibility among juveniles.

4)       Legal and psychosocial procedural accompaniment

In nearly all federal states there is free legal counsel for juvenile victims of violence. These lawyers support, accompany and represent the concerned juveniles in legal proceedings. In the meantime, the Federal Ministry of Justice is promoting the psychosocial and legal accompaniment of victims. However, at present this model of support is still completely inadequate, and in financial terms favours juridical legal counsel (lawyers) vis-à-vis psychosocial procedural accompaniment. At present, psychosocial procedural accompaniment can only be taken advantage of in a few regions by means of child protection centres or advisory centres.

Of course, the ministries are also considering how psychosocial victim accompaniment can be supported financially; however, the objective and the backgrounds pertaining to these developments are not completely transparent yet.

The ombudsoffices are still demanding the expansion of Austrian offerings, for instance as per the Swiss model.

Emergency relief fund (sofHi Vienna)

An emergency relief fund is being administered via the Vienna ombudsoffice, which is nurtured on the one hand from government funds and on the other hand from private donations. Juvenile victims of violence thus have the possibility of being able to rapidly take advantage of free psychotherapeutic assistance.

Psychosocial procedural accompainment in Styria

Based on the existing deficits with regard to the support of juvenile victims of violence, the kija steiermark [Styrian ombudsoffice for children and youth], together with various unappropriated bodies and the State of Styria, has organised extended vocational training for procedural advocates, which will be implemented in the Autumn of 2002. The objective is to also offer the victims of violence – in addition to free legal counsel – psychosocial accompaniment throughout the ongoing legal proceedings. On the one hand, the procedural advocates shall support the juveniles as fiduciary representatives, and on the other hand they shall co-ordinate the activities of all other involved individuals and institutions (youth welfare office, police, lawyer, judges, child protection centres, therapists, ...) for the benefit of the victim. The objective is that these offerings are comprehensively available in Styria for all juvenile victims of violence.

  5)       Legal protection for juveniles, and alcohol

Fortunately, on account of the objections of many experts (e.g. from the NGO sphere), changing the Austrian trading ordinance was able to be prevented – and therefore the prohibition pertaining to proprietors serving alcohol to juveniles continues to remain in the legal code. If this legal amendment would have been implemented, the consumption of alcohol would have remained prohibited, but the sale of alcoholic drinks would have been allowed. We have perceived this as an attempt to make it easier for the adults (= owners of restaurants, bars, pubs, ...), and to relinquish any responsibility to the juveniles.

Exchange of information by experts via e-mail

A new form of information exchange has been worked out on the expert level since May 2002. The Alcohol Co-ordination and Information Office is co-ordinating an “e-mail working group”, which prepares well-founded practical and theoretical proposal throughout Austria. These proposals for dealing with prevention and repression with regard to the consumption of alcohol shall be submitted to the Federal Ministry for Social Security and Generations.

B)      Legal amendments which move us

1)       Experiences with the new (vehemently discussed) Children’s Legal Amendment Law (valid since 1 July 2001)

End of forced sterilisation

On a positive note, it must be mentioned that the since the amendment of the Children’s Legal Amendment Law the previous possibility of the forced sterilisation of mentally handicapped juveniles with the approval of the parents is no longer possible – which takes into account the right of sexuality for people with special needs.

Mutual parental care

Unfortunately, there is still no statistical basis regarding the effects of the introduction of the possibility for mutual parental care. A variety of varying experiences have been made on a state-wide level; there is also a considerable city-state differentiation. What is conspicuous is that many parents only concern themselves with the subject of parental care whatsoever in the course of divorce proceedings. In the first months there were ca. 250 petitions for mutual parental care and only one petition for abrogation.

Visitation accompaniment 

One can positively assess the possibility of the judicial arrangement of visitation accompaniment. However, in practice it has been shown that there are fundamentally not enough offers, although the need for initiating visits, visiting rights, consultation and mediation is quite considerable. Moreover, there is no lack of a specification and differentiation with regard to the existing offer, since not every child/youth requires the same form of support.

On the other hand, it must be considered that not all offers are recommended or exploited.

Involvement of youth in proceedings

Children and youth should be more stringently listened to in legal proceedings with the enforcement of the Children’s Legal Amendment Law (1 July 2002). Theoretically, this amendment is thoroughly familiar, but in practice the consultation of children and youth is only inadequately implemented. Furthermore, we criticise the length of proceedings if expert opinions must be obtained – and in addition, the lack of corresponding quality criteria for expert involvement is to be criticised in this context. There are major problems with regard to amicable divorces, because many judicial officers are not able to cope with regard to the consultation of youngsters. 

2)       Dissolution of the Vienna Juvenile Court of Justice

At present there is a law under consideration which foresees that the internationally recognised and proven model of the Vienna Juvenile Court of Justice shall be modified. It is planned to apportion the jurisdiction of Vienna Juvenile court of Justice judges – partially to the jurisdiction of district judges, and partially to the jurisdiction of criminal judges. And thus a local modification would be linked with this. It is feared that the affected juvenile criminals will no longer have access to the proven multi-professional and preventive social treatment (exemplary collaboration between court, social work, probation assistance, therapy, ...), and that this will have negative effects on the rehabilitation of juveniles.  

3)       Further savings in the educational realm

The federal government and state governments are still paring down appropriation value units to schools, which leads to cutbacks in educational offerings. And so projects, non-binding exercises and school experiments are being restricted and/or terminated, and teaching jobs are being cut back. Many children who have special remedial educational needs are no longer – or to a lesser extent – receiving such support, and as a result, children of foreigners partially do not have enough opportunities to be commensurately fostered with regard to language. On the whole, the willingness (or lack thereof) of the responsible politicians has unfortunately curbed Austria’s relatively good standing in the Pisa Study.

4)       Deletion of the “homosexual paragraphs”

The long-criticised § 209 of the Strafgesetzbuch [StGB, penal code] in reference to “supposed” protection of juvenile homosexuals has finally been repealed effective August 2002.

However, § 207b StGB has been adopted, which has the objective of protecting juveniles of either sex against sexual abuse up to the age of 16. Only after quite some time will the practical experiences show whether this provision is meaningful.

C)      Isolated cases which move us

All of Austria’s ombudsoffices are still handling isolated cases which are submitted personally, telephonically, by means of correspondence or per e-mail.

On the one hand, the isolated cases are important to us as a means of orientation (which topics currently deal with children and youth?), and are on the other hand necessary as a means of support for our argumentation (based on our work, we know that children and youth (and their parents) have the following needs with regard to education, leisure activity, school, contact, financial support, involvement, ...!).

Increase of e-mail contacts

More and more youth are contacting various advisory agencies per e-mail. This offer, whereby one can be “more anonymous” than via telephone, seems to comply with the needs of many youngsters. However, in practice this reveals difficulties, since there is partially not enough precise information/background/facts mentioned in the initial e-mail, and thus a serious response is made more difficult. The offer to actually telephone with one another or to send e-mail once again is hardly accepted by youngsters. Therefore it frequently remains open as to whether the advisor’s response was sufficient or helpful enough.

kija ambassadors, kija scouts, kija homepage, ...

As a result of targeted advertising media (postcards, placards, flyers, stickers, homepage, ...) for 13-18 year-olds and intensified visits to schools (ca. 14-15 year-olds), the inquiries from children and youth are increasing. Whereupon we must ascertain whether we are able to reach the youngsters merely with equitable advertising media in keeping with the times.

D)      Projects which move us 

1)       Mediative pedagogy / school mediation /social learning

Based on the increasingly more difficult situations in the schools and classes, we are asked more and more often about what we would recommend, for instance regarding improvement of the classroom atmosphere. In contrast to the performance-oriented trend in Austria’s school policy, we recommend that parents, teachers and developmental directors devote more time and attention to social needs, processes and “defects” in classrooms. Based on this attempt to come to terms with such situations we have meanwhile developed quite a few different “school-mediative” approaches.  

The Lower Austrian Ombudsoffice, together with partners, is offering the project on mediative pedagogy and prevention of violence, “Conflicts are here to be solved”, to elementary schools since January 2002. The objective is to make children sensitive to dealing with conflicts in a non-violent manner, as well as to provide and integrate teachers and parents with new ideas. As of April 2002, 30 schools with about 650 children from 8-10 years of age) have been reached. 

In the federal states of Carinthia, Salzburg, Tyrol and Styria, various school mediation projects have been initiated in specific schools in co-operation with ombudsoffices, and in turn these projects are transferred after an assimilation phase of ca. ½ year to the coaching teachers at their own responsibility. The objective of the projects is to train students as “conflict mediators”, who are then made available in further succession as “dispute assistants” for their colleagues in the event of incidents. In Carinthia, a demonstration video for school mediation was produced at a project school in the 2002 summer semester. This video shall be presented in schools which are interested.  

Recently the question has emerged as to whether the ombudsoffices for children and youth should meddle as mediators in internal school conflict situations in order to convey more weight with regard to the position of students.  

2)       Children’s film festival

In June 2002 a two-day children’s film festival was held in Lower Austria, which was presented under the motto “Conflicts are here to be solved”. Parallel to the film festival there was a supporting programme which invited children to actively participate. In order to continue to motivate children via the film medium for a positive solution of conflicts, the film festival is also linked to a media (display) case which can be requested via the Lower Austria Ombudsoffice for Children and Youth. 

3)       NC, National Coalition – children’s rights network

The National Coalition – the Austrian children’s rights network – is once again strongly active, and is accessible by contacting: irene.messinger@blackbox.net ; netzwerk_kinderrechte@yahoogroups.de . At present the ombudsoffices for children and youth are members of the network, whereby the situation is unclear on account of the legal construction of the ombudsoffices for children and youth. Since the ombudsoffices for children and youth are facilities of the respective provincial (state) administrations, the question emerges again and again as to whether we – as a government institution – are also allowed to be/able to be a member of an NGO network. 

E)       Some additional General Information about:

office activities, cooperation with Government, Parliament, NGOs and Children

Between 1989 and 1995 ombudsoffices for children and youth were set up in all nine Austrian States. In addition to the nine local offices, a federal Children’s Ombudsperson was established in 1991. The legal principles are laid down in the Federal and Provincial Child Welfare Legislation. The offices are funded by public money. 

The ten ombudspersons are also the heads of their local offices. They are supported by approximately 20 staff members (some of them part-time), lawyers, psychologists, psychotherapists, social workers. Therefore, approximately 30 people are working on these issues for children in Austria! 

The ombudspersons are appointed by the provincial governments. They are free from any interference from politicians and officials by virtue of a special constitutional privilege. In most states, the term of office ends after five years with the possibility of reappointment (in 2000, three ombudspersons were not nominated for a second term). 

The connection between financial or employer dependence on the one hand, and independence in terms of contents on the other, always makes political positioning a difficult issue.

The offices have to submit an annual report about their activities and experiences to the provincial governments.

The cooperation with provincial governments and parliament is correct, but of course not all our ideas, concepts, suggestions and appeals are heard and realised (see above).

The relationship with the NGOs in Austria is very good and constructive. There are a lot of common projects like the annual celebration of the “day of the child“ and joint efforts to make Children’s Rights a more popular issue. Some NGOs and the ombudsoffices were involved in the Austrian Report of the National Coalition for the Implementation of the UN Convention on the Rights of the Child (see above).

In particular, the child and youth ombudsoffices are determined to promote or demand the cooperation with social workers, the youth welfare agencies of the provinces, because these often only act as an “administration” of children and to not really defend the interests of children (e.g. foster children, assignment to a home, right of access, ...) 

All the ombudsoffices in Austria maintain direct contact with children and young people, whether they come to the office personally, call, write letters or e-mails.

We provide information and give advice, we mediate between them and the parents or other professionals. We try to represent their interests, to find amicable solutions. We help them to solve their problems (see case studies).

Generally, the child and youth ombudsoffices are recognised as mediators of the concerns of children and young persons, although it should be attempted to increase the general awareness of its services, especially among young persons.

As the child and youth ombudsoffices are responsible for the entire province and as the use of the services offered by them is characterised by a pronounced town/countryside divide, some provinces are trying to regionalise the service. Networking with remote districts is a goal. In the long term, it would be desirable to open offices in the districts, but this presents financial problems.

 

Last edited by Barneombudet November 12, 2002
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